The hand-off
Pull up to the valet stand and a uniformed attendant will greet you. Put your car in park, gather your belongings, and let us know if there's anything we should know about your vehicle. We'll note your car's details and hand you a ticket — these days, that's usually a digital ticket sent to your phone.
While you're away
Your keys are tagged and stored securely in a monitored key box. Only on-shift, vetted attendants handle vehicles, and we drive every car at a walking pace by the shortest safe route to its spot.
Getting your car back
When you're ready, request your car — tap the link on your digital ticket, hand your ticket to an attendant, or just give us a few minutes' notice. We'll have it waiting at the curb. See How to Get Your Car Back for the fastest options.